Welcome to Pauls Cycles

At Pauls Cycles we’re all about great value and helping you to Ride More, that’s why we specialise in selling end of season stock at up to 50% off. From heavy hitting Full Suspension Enduro Bikes to KOM chasing Road Bikes and Balance Bikes to freedom inspiring e-Bikes, we love all things bike and are passionate about helping you find the perfect bike.

13 Yaxham RoadDereham Norfolk NR19 1HB

A message from Pauls Cycles – Updated 04/04

   Words by Pauls Cycles

   on 19/03/2020 12:30:48

At Paul’s the health and wellbeing of our team, customers, friends, family and fellow cyclists is our number one priority. As a business we’re taking every precaution necessary to ensure that our shop remains a welcoming and safe environment for everyone by following all the guidelines from Public Health England over the past few weeks.

For the safety of our customers, and our staff we have taken the decision to close the shop for the purpose of walk in and browsing customers.

Our shop is now CLOSED – any existing repairs or Click & Collect orders can be collected on an Appointment Only Basis. Please contact us via Facebook Messenger, or via email to book an appointment and we will respond as soon as we can.

Due to overwhelming demand for bikes our phone lines have been temporarily disconnected to allow us to focus on maintaining our service to the standard you deserve.

Online sales are still being processed, we are working closely with our courier partner TNT to maintain timely and efficient deliveries, although in light of the current circumstances there may be some short delays in delivery.

The government has made clear that Bike Shops should remain open – keeping our key workers moving and the nation exercising.  

As such, we would please ask that you respect the following guidelines when visiting Pauls:

  1. Maximum one set of customers in the store at any one time
  2. If there is a queue outside, please respect a ‘one in one out policy’ and queue 2m apart along the payment adjacent to the cones
  3. Please do not overly touch products unless you are committed to buying it
  4. Please respect social distancing within the store
  5. We are only accepting card payments at this time

Pauls is committed to the safety and wellbeing of our customers, staff and community. As such, we can assure you that:

  • All door handles are regularly wiped down
  • Bikes that customers try will be wiped down afterwards
  • All staff have been supplied with relevant PPE and soap/hand sanitiser

Please also note:

  • We will not be open on Sundays
  • We will not be doing Bike Fit

Workshop Servicing & Repairs

  • FREE Servicing for NHS & Key Care Workers
  • FREE labour on general repairs for NHS & Key Care Workers
  • Other Service & Repair work is currently on a 5 day turn around

Many thanks for your understanding and cooperation

We’ll keep you up to date as and when anything changes, but for now, we hope you and your family stay safe, well and keep on riding: it’s the best way we know to lift the spirits! 

Home Filler RMB

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