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e-bike FAQs

Words by Pauls Cycles

on 15/02/2019 10:30:06

Thinking of buying an e-bike? We’ve compiled all the most common questions to help you find the perfect e-bike and unlock new levels of cycling.


Who are e-bikes for?

Electric bikes are for everyone, regardless of your fitness level or how much cycling you already do. Not only are they a great way to enjoy cycling with reduced physical strain, but e-bikes allow you to ride further and for longer. Going on a camping holiday soon? Then an e-bike can allow you to explore the area without getting too hot and sweaty. Love thrashing downhill trails? Use the benefits of an e-Mountain bike to get you back to the top so you can enjoy more runs and focus on the bits you love the most. Commuting to work? An e-bike will be cheaper and greener than a car and the assistance will mean you don’t turn up at the office in a fluster.

How fast with electric bikes go?

All electric bikes are capped at 25kph, above this the motor will stop providing assistance, but that’s not to say you can’t pedal it or fly down a hill to go faster.

Do I need a licence to ride an e-bike on the road?

No you don’t. As they are limited to 25kph and don’t have a throttle there are classified as ordinary bicycles so you can ride them whereever you are allowed to ride a standard bicycle.

Will people think I’m cheating?

Definitely not! Having a little assistance can help you reach new trails, distant cafes or climb summits that you would never have been able to before. There are also a growing number of events with e-bike categories.

Which electric bike is best for me?

Think of buying an e-bike just as you would buy a standard bike. If you’re planning on heading off road then go for an e-Mountain bike, if you like exploring local towns and villages then an e-Hybrid bike will be ideal, or if you want to eat up some miles on the road then go for an e-Road bike. Generally speaking the larger the battery the greater the range and the more torque the motor will have. E-bikes tend to have 3 or 4 modes so you can adjust the level of assistance to suit.

Which motor should I get?

Yamaha and Bosch are widely considered the market leaders, with Shimano’s system also a very reliable option.

How long do the batteries last?

Battery life is dependant on how you ride and the level of assistance you choose. If you select the eco mode and put in most of the work yourself, only getting a little assistance on the steepest climbs, then you could get hundres of miles from a single charge. But if you use the turbo-mode or are riding into a stiff headwind with lots of climbs then your range will be reduced. The average is generally between 45 and 60 miles. All of our e-bikes have a simple display which shows the battery life so you can adjust your route accordingly.

Do you have e-bikes in store that I can try?

Yes we do! We keep a range of e-Hybrids, e-Mountain and e-Road bikes in store that you can view, sit on and take for a spin around the car park (just as long as the weather isn’t playing up)

Do you post your e-bikes?

Yes we do! We’ll build and setup your e-bike just like we would a standard bike and leave it on charge so that it arrives to you ready to ride from the box.

What happens if something goes wrong?

If there’s an issue with your battery or motor mid-ride don’t panic as underneath it’s a standard bicycle so you can still ride it home. All parts are removable, repairable and replaceable, and as trained Bosch certified mechanics we can carry out all diagnostics and repairs for you here in store.

How long will it take to charge?

Charging time will vary based on the size of the battery, but on average e-bike batteries will take 3-4 hours to fully charge from empty.

What’s the best way to look after my e-bike?

E-bike batteries should be looked after just as you would any other battery, so avoid leaving them in direct sunlight and be careful not to drop the battery when removing it from the bike. You don’t need to drain the battery before recharging. Otherwise, treat it like any other bike so bring it in for a service once you’ve clocked up lots of miles and keep it nice and clean to prolong the life of the components.

Does it matter if the electronics get wet?

E-bikes are built for all conditions so you can ride when it’s raining or splash through puddles in the forest, but it’s advisable not to submerge the components for any length of time. Specific water proofing details for each manufacturer can be found on their website or in user manuals.

What are the running costs of an e-bike?

Of course, there is a cost from te electricity used to charge the battery, but this is considerably less than running a car over the same distance if you used it for your daily commute for example. Batteries will eventually need replacing, but modern batteries are designed to last for several years. As with a normal bike you’ll also need to replace components such as brake pads, chains and casettes, but with good care and attention this doesn’t have to be a regular expense.