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Haibike Warranty

  • Covers the original purchaser only.
  • Covers Frame or forks cracking due to manufacturing defect.
  • Covers replacement of original components with a manufacturing defect.
  • All claims for warranty must be supported by original proof of purchase, bike serial number, proof of manufacturing fault and be communicated to the Haibike customer support team via the original retailer.
Haibike UK does not endorse any upgrades that are added to electronic e-bikes, as this will invalidate a customer’s warranty. For full terms of warranty please visit

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