Pauls Cycles Delivery Details

We're Mail Order Experts!

Built, Prepared, Checked & Repacked

Each and every bike we send out goes through a thorough build process.

Once it's picked from our warehouse it's built by one of our trained mechanics to ensure that your bike is running to perfection.

Set up for you: let us know your weight and we'll set the suspension with the recommended pressures.

Once built, a second member of the build team takes over to check nothing has been missed before preparing it for packing.

Once in the packing bay, we remove the front wheel and handlebars from the stem and carefully wrap it to fit it securely into an export grade box.

Generally we try to reuse the box it came in, but if that's not up to scratch we'll pop your bike into one of our own export grade boxes.

Tracked UK Delivery

All of our bikes are sent with TNT and can be tracked along their journey.

#newbikeday your bike has arrived

Finally assembly once you've received the bike is quick and easy - usually just putting the front wheel in and re-attaching the handlebars with 4 allen key bolts. We provide an easy to follow step-by-step instruction sheet to help you along the way.

If in doubt we're always available at the other end of a phone line to talk you through it.

So I don't need to take it to my Local Bike Shop to have them assemble it?

No, our mechanics will have prepared it ready to ride. All you need to do is put the front wheel in (just as you would if you got a puncture mid ride) reattach the handlebars and adjust your saddle height.

Delivery time

We know you're keen to receive your bike as quickly as possible, so aim to dispatch your order the following working day. During very busy periods there may be a 1-2 delay on dispatch but we'll make this clear straight away.

International Delivery

If you'd like your bike delivered outside of the UK, please visit our international delivery guide here.

Delivery Charges